Incident Response
Playbook-style detection, containment, and recovery with severity tiers.
Detection
We monitor systems, logs, and alerts to detect anomalies and security events. Observability and telemetry support early detection.
Containment & eradication
Incidents are contained to limit impact. Eradication steps remove the cause where possible (e.g., patching, access revocation).
Recovery
Recovery follows our RTO/RPO and business continuity plans. Services are restored and verified before closing the incident.
Post-incident review & client notification
Significant incidents trigger post-incident review and, where appropriate, client notification. We document lessons learned and update processes.
AI misuse response
Suspected AI misuse (e.g., prompt injection, data leakage) is treated as an incident. We log, contain, and review with the same framework and escalate as needed.