Support Plans
Monthly support plans with included hours and structured response coverage.
Support tiers
Choose a monthly care package that fits your operational load.
Micro Care
$39/month
3 hours included - Standard
- 3 hours included
Starter Care
$69/month
8 hours included - Priority
- 8 hours included
Best value
Pro Care
$129/month
20 hours included - Priority+
- 20 hours included
Advanced Care
$249/month
40 hours included - Advanced
- 40 hours included
Enterprise Care
$499/month
80+ hours included - Enterprise SLA
- 80+ hours included
What is included
Every plan includes structured support and operational discipline.
Dedicated team
Partner-level engineers who understand your infrastructure and AI stack.
Defined SLAs
Response times aligned to severity and agreed SLAs.
Proactive monitoring
Signals, alerts, and health checks to catch issues before they escalate.
Change discipline
Structured change windows, rollback plans, and audit trails.